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Gary Conroy

C20: New Formulation - now completely palm free!

Updated: May 24, 2023



New and Improved C20

5 Squirrels are always working hard to ensure all the products in Your Signature Range are of the highest quality. To this end, we are pleased to announce that we are launching a new and improved version of our popular C20 product. It has been reformulated to include the latest technology as well as making it more environmentally friendly and sustainable. C20 still has the same key active ingredients -20% L-Ascorbic Acid, 0.5% Ferulic Acid and 1% Sodium Ascorbyl Phosphate - but it is now easier to use and we have removed all palm-based ingredients.

Key Changes:

  • C20 is now completely palm free.

  • The new formulation is less viscous, quickly absorbed and leaves no residue.

  • C20 is now presented in a dropper bottle which makes it easier to apply.


Everything you need to know about C20’s new formulation


Please see below for full details of C20’s new formulation including what has been added, which ingredients we are keeping and what has been taken out. We have also included an updated product description and directions. This should be everything you need to update your sales & marketing collateral so you can inform your patients about the changes.


Product Description


A light serum with a high concentration of Sodium Ascorbyl Phosphate, a Vitamin C derivative with superior stability. It is a powerful antioxidant and a free radical scavenger. Supported with Ferulic Acid, it will help protect from photo damage, even out the skin tone, improve skin firmness and reduce the appearance of age spots, for beautiful healthy-looking skin.


Directions for Use


For external use only. Avoid contact with eyes. If this occurs wash affected area thoroughly with water. If irritation occurs, discontinue use. Store this product at room temperature above 10°C and below 25°C.


New Formulation Ingredients


Aqua, Ascorbic Acid, Propanediol, PPG-26-Buteth-26, PEG-40 Hydrogenated Castor Oil, Sodium Ascorbyl Phosphate, Phenoxyethanol, Ferulic Acid, Tocopherol, Citrus Nobilis Peel Oil, Helianthus Annuus Seed Oil, Benzoic Acid, Dehydroacetic Acid, Sodium Hydroxide, Limonene, Linalool.


Active Ingredients

  • L-ascorbic Acid 20%

  • Sodium Ascorbyl Phosphate 1%

  • Ferulic Acid 0.5%

Added ingredients

We have added a variety of new ingredients to make C20 more efficacious and sustainable.

  • Propanediol: A non-irritating solvent.

  • PPG-26 - Buteth-26: Improves skin suppleness.

  • PEG-40 - Hydrogenated Castor Oil: Emollient to prevent TEWL.

  • Citrus Nobilis Peel Oil: Upcycled from orange peel food waste Anti-inflammatory and antioxidant from sustainable sweet orange blossom.

  • Helianthus Annuus Seed Oil: Supports ceramide synthesis.

  • Benzoic Acid: A non-irritating preservative.

  • Dehydroacetic Acid: Non irritating organic preservative.

  • Sodium Hydroxide: pH adjuster to preserve L-ascorbic acid.


Ingredients we are keeping

We are keeping all the active ingredients that have made C20 such a successful product.

  • L-ascorbic Acid: 20% Pure L-ascorbic acid for peak performance.

  • Ferulic Acid: Antioxidant.

  • Sodium Ascorbyl Phosphate: A Vitamin C derivative with superior stability

  • Tocopherol: Antioxidant.

  • Phenoxyethanol: Modern preservative.

Ingredients we have removed


As well as adding new efficacious ingredients, we have also improved the environmental credentials of Glow by removing several potentially harmful ingredients.

  • Propylene Glycol: Not required in new formulation

  • Polysorbate 20: Not required in new formulation

  • Glycerin: Not required in new formulation

  • Glyceryl Acrylate/Acrylic Acid Copolymer: Not required in new formulation

  • Tocopheryl Acetate: Not required in new formulation

  • Retinyl Palmitate: Palm derivative, can cause skin sensitivity.

  • Ascorbyl Palmitate: Palm derivative, replaced with Sodium Ascorbyl Phosphate.

  • Xanthan Gum: Thickening agent removed to leave less residue.

  • Isopropyl Palmitate: Palm derivative.

  • BHT: Not required in new formulation

  • Decylene Glycol: Not required in new formulation

  • Caprylyl Glycol: Not required in new formulation

  • Sodium Benzoate: Not required in new formulation

  • Potassium Sorbate: Not required in new formulation

Old Formulation

Aqua, Ascorbic Acid, Sodium Ascorbyl Phosphate, Propylene Glycol, Polysorbate 20, Glycerin, Glyceryl Acrylate/Acrylic Acid Copolymer, Phospholipids, Tocopheryl Acetate, Retinyl Palmitate, Ascorbyl Palmitate, Xanthan Gum, Ferulic Acid, Tocopherol, Isopropyl Palmitate, BHT, Phenoxyethanol, Decylene Glycol, Caprylyl Glycol, Sodium Benzoate, Potassium Sorbate.




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